Feedback about the Schengen visa application process
Complaints may be submitted via the complaints contact form
Schengen visa applicants may submit complaints about the visa application process via the contact form please select the option “Beschwerde zum Schengen-Visum-Verfahren”.
Please note that complaints may only be submitted in German or English.
We will follow up on your complaint once it has been received.
Important information: No legal remedies against decisions to refuse, annul or revoke a visa – in particular no remonstrations – may be submitted via the complaints contact form.