Schengen visa applicants may submit complaints about the visa application process via the contact form please select the option “Beschwerde zum Schengen-Visum-Verfahren”.

Please note that complaints may only be submitted in German or English.

We will follow up on your complaint once it has been received.

Important information: No legal remedies against decisions to refuse, annul or revoke a visa – in particular no remonstrations – may be submitted via the complaints contact form.